Publisher: Maaal International Media Company
License: 465734
Sunday, 8 June 2025
‘Specialized by stc’ Supports Hajj 1446 AH by Facilitating Crowd Management through Critical Communications Technologies
“Specialized by stc,” the executive arm of stc group’s critical communications division, played a pivotal role during this year’s Hajj season by providing advanced communication solutions and innovative digital services. These services enhanced coordination among agencies operating in the holy sites and improved operational reliability throughout the season. This initiative is part of the company’s ongoing support for the readiness of the service, security, health, and private sectors.
The company utilized its technical capabilities and specialized teams to support various participating entities by offering several services, including the “Miqat” service, which relies on the TETRA wireless communications network to deliver instant and secure connectivity. This has facilitated real-time field coordination and ensured continuous communication between work teams at multiple locations.
Other services included “Manasik,” an advanced LTE communication service with network priority, which enables effective team communication and supports location tracking, data exchange, and media sharing. This has enhanced operational responsiveness and field performance. Additionally, the company deployed the Event Management Platform (EMP), an integrated digital solution that links operational systems and provides control rooms with real-time monitoring capabilities. This system has contributed to faster decision-making and improved situational management during the Hajj season.
Throughout the season, the company’s technical teams were stationed at holy sites and pilgrim gathering locations, supported by state-of-the-art communication infrastructure to ensure network continuity and high-reliability service.
Their presence significantly supported the smooth execution of operations, enhanced crowd management, and improved the efficiency and flexibility of participating agencies.
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