Publisher: Maaal International Media Company
License: 465734
Pilgrim groups flying with SAUDIA, the Kingdom’s national flag carrier, will enjoy the convenience of having their luggage picked up from their residences in Makkah and Madinah 24 hours prior to their flights home. The convenient service relieves the pilgrims of having to carry their luggage to the airport and having to check it in themselves.
This additional service, along with Saudia’s other services including the issuance of Hajj pilgrims’ boarding passes and luggage tags, seeks to eliminate the possibility of luggage jams and crowding at the airport prior to the Hajj pilgrims’ return trips home.
These services are part of SAUDIA’s continued efforts to make both Hajj and Umrah trips as convenient as possible.
To take advantage of the luggage transportation service, group representatives should contact the service providers in Makkah and Madinah in advance to coordinate the time and place of the luggage pickup.
Representatives in Makkah may contact the service provider in Makkah through the email address hajjm1@jed-sa.com or via WhatsApp at (+966) 51 522 38 12. For Madinah, the email address is hajjS1@jed-sa.com and the WhatsApp number is (+966) 51 522 38 13.
In another initiative aimed at making Hajj flights more convenient, SAUDIA has launched a new awareness campaign, in six languages, intended to inform pilgrims on the guidelines of the carry-on luggage to ensure a safe and seamless journey.
The campaign thoroughly covers all aspects of luggage handling with clearly illustrated content located at more than 20 international and domestic stations, as well as hotels, camps, and Holy Sites in Makkah and Madinah.
Among other rules, the campaign’s content alerts pilgrims against carrying fluids of any type, including ZamZam water, in their luggage. It also stresses that all luggage should be organized and packed with precaution to eliminate the possibility of any inconveniences.
SAUDIA continues to welcome Hajj pilgrims on its inbound flights from four continents through scheduled and additional flights to all airports within the Kingdom.