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How The Retail Sector Can Overcome The Challenges Of The Inflation Wave

15 Feb 2024

Mohammed Hassan Mohammed Al-Naimi

By: Mohammed Hassan Mohammed Al-Naimi

The World Is Currently Facing Rising Costs Of Goods And Services, And This Means That The Money We Have Is Not Buying What It Was Buying In The Past, Which Affects All Aspects Of Economic Life Including The Retail Sector. As The Cost Of Goods And Services Rises, The Purchasing Power Of Money Erodes, And The Return On Investments In This Sector Decreases, And Several Factors Contributed To This Inflation, Including The Rise In World Oil Prices And Consequently The Increase In Production And Transportation Costs, Which Reflected On The Prices Of Goods And Services. In Addition To The Rise In Food Prices, Which Was Largely Influenced By The War In Ukraine, Which Led To A Shortage Of Some Goods And Their High Prices, But Despite The High Inflation, It Is Still Considered Relatively Low In The Kingdom Compared To Some Other Countries.

The Retail Sector Is One Of The Sectors Of The Economy Most Affected By Inflation. When Prices Rise, Consumers Have Less Money To Spend, Which Can Lead To Lower Sales. This Can Have A Negative Impact On The Growth Of The Sector And Its Ability To Generate Jobs, Because It Is Considered One Of The Most Attractive Sectors For Saudis, And This Can Be Seen From The Increasing Presence Of Saudis In Retail Outlets And Restaurants.

And From My Point Of View There Are A Number Of Things Retailers Can Do To Deal With Inflation And Protect Their Business. Including Cost Reduction. It Is Possible That This Will Be Done By Reducing Unnecessary Expenses And Finding Ways To Produce Goods And Services More Efficiently. And The Use Of Technology To Automate Tasks And Reduce Labor Costs.

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And Technology Can Be A Valuable Tool Through The Use Of Artificial Intelligence In The Field Of Marketing To Track Customer Spending Habits And Identify Opportunities To Increase Sales Of Products And Sell Them Additionally. And To Manage Inventory More Efficiently And Reduce The Risk Of Over-Stocking, Diversify Their Product Offers. This Means Offering A Wide Range Of Products At Different Prices. In This Way, Retailers Are Able To Attract A Wide Range Of Customers, Including Those Who Are Looking For Cheaper Alternatives And Also Offer Discounts And Promotions To Attract Customers Who Are Looking For Ways To Save Money. This Can Be A Good Way To Boost Sales In The Short Term, But It Is Important To Make Sure That Discounts And Promotions Are Sustainable In The Long Term. This Will Help To Provide Excellent Customer Service, Which At Such Times Is More Important Than Ever. When Customers Feel That They Are Getting Good Value For Their Money For A Particular Retailer., They Will Be Loyal To Her Especially If She Provides Excellent Customer Service, And Customer Complaints Are Resolved Quickly And Efficiently.

The Most Cruel Way To Deal With Inflation Is To Resort To Price Increases. It Is A Risky Strategy, As It May Lead To Customers Switching To Cheaper Alternatives. Therefore, It Is Preferable To Use Them When Absolutely Necessary To Reduce Their Risks, And They Should Be In Reasonable Increments To Avoid The Occurrence Of Negative Or Adverse Effects.

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